Customer Service Agreement & Warranty Policy

Please take a moment to read our Customer Service Agreement & Warranty Policy.

We stand behind our work and offer a limited warranty on labor and parts we provide. 

Details of the warranty include:

• Labor Warranty: 90 days

• Parts Warranty: 90 days (exception: whirlpool & GE are 1 year, as long as they honor the warranty, so will I.)

Please Note:

Warranties apply only to the specific repair performed and the part(s) replaced or serviced during the original visit. 

If new or unrelated issues arise, they are not covered under the original service warranty.

 Some service calls involve multiple symptoms or potential causes. 

In such cases, repairs may require a process-of-elimination approach. 

This means:

• The first repair may not fully resolve the issue if there are additional underlying problems.

• We will communicate each step and recommendation clearly.

• Each new issue identified will be treated as a separate service unless directly related to the original problem.

This approach helps ensure we accurately resolve complex issues without unnecessary repairs or costs.